In the post-pandemic world, digital transformation has become more relevant than ever. Shifting global attitudes and a widespread transition to remote working have meant companies need to leverage new technology to adapt to the fluidity…
Andy Nguyen
Andy Nguyen
Andy is a technology & marketing leader who has delivered award-winning and world-first experiences.
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Every organization in the world has staffing issues. The business process outsourcing (BPO) sector has a particularly negative relationship with staffing, suffering from problems such as high recruitment costs, poor employee engagement, and elevated staff…
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Trying to track employee hours using Excel spreadsheets, paper timesheets, or biometric scanners is often a waste of time and exposes your company to various data security and privacy issues. So how can you keep…
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If your remote team is distributed around the world, how can you make sure they’re completing tasks efficiently—or even working at all? With a reliable remote employee monitoring platform, you can manage your team and…
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Labor cost plays an important role while choosing an outsourcing destination. And while it depends on many factors, the average salary in a country is a major determinant. So wondering how much you should pay…
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The outsourcing industry has come a long way in the past few decades, posting huge growth numbers year on year – even during the pandemic. But outsourcing remains a complex business and both BPOs and…
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Business Process Outsourcing and Knowledge Process Outsourcing share many common benefits. But did you know the primary differences between BPO vs KPO? To start with, KPO is a targeted industry that focuses on the outsourcing…
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The concept of the 4-day work week has gained traction in recent years as companies worldwide seek to reduce workplace stress, boost employee satisfaction, and improve productivity. The UK has now embarked on a pilot…