Zendesk Time Tracking
Zendesk Time Tracking is now possible with Time Doctor time tracking software.
Zendesk Time Tracking is now possible with Time Doctor time tracking software.
With Time Doctor, you can easily keep track of how much time each person in your company spends on their Zendesk tickets.
For any date range you choose, Time Doctor will also show you:
Once your employees install Time Doctor's desktop application to their computer, they'll have access to each Zendesk ticket assigned for them to complete. They'll then simply click on the task in the Time Doctor app to start tracking time on a particular ticket.
The time tracked is then sent to the Time Doctor servers, where it will appear in reports. Time Doctor has desktop apps for Windows, Mac, and Linux.
Time Doctor can also take screenshots of your employees computers while they are working on their Zendesk tickets. This feature is optional, but it can be helpful when you're managing remote employees, and you're unable to walk by their desks to see what they're working on.
Screenshot thumbnails can be expanded into medium or full size versions, and levels of keyboard and mouse activity are displayed below each screenshot.
Time Doctor’s Chrome extension supporting Zendesk integration is available on both Time Doctor Classic and Time Doctor2.
To know the differences between Time Doctor Classic and Time Doctor 2, click here.
See how much time your employees spend on each website and application they use.
Let your clients log in to see the time tracked on their projects.
See how long each employee has spent on websites that are not work-related.
Set up schedules for employees and track their attendance.
Easily pay your employees based on either hours tracked or on fixed salaries.
Our popups help users put their focus back on their work.
Our API allows your own software application to interact directly with Time Doctor.