Freshdesk Time Tracking
Time Doctor time tracking software can help you close Freshdesk tickets faster.
Time Doctor time tracking software can help you close Freshdesk tickets faster.
Time Doctor will show you both high-level and granular data about how much time you and your employees have spent on your various Freshdesk tickets.
For any date range you choose, Time Doctor will also show you:
Once your employees install the Time Doctor desktop application on their computers, they will have access to each of their assigned Freshdesk tickets. They simply have to click on a task in the Time Doctor app to start tracking time for that particular ticket.
The time tracked is sent to the Time Doctor servers where it will appear in reports. Time Doctor has desktop apps available for Windows, Mac, and Linux.
Time Doctor can also take screenshots of your employees’ computers while they are working on their Freshdesk tickets. This feature is optional but can be helpful when you are managing remote employees and are unable to walk by their desks to see what they are working on.
Screenshot thumbnails can be expanded into medium or full-sized versions. Levels of keyboard and mouse activity are displayed below each screenshot.
Time Doctor’s Chrome extension supporting Freshdesk integration is available on both Time Doctor Classic and Time Doctor 2.
To know the differences between Time Doctor Classic and Time Doctor 2, click here.
See how much time your employees spend on each website and application they use.
Let your clients log in to see the time tracked on their projects.
See how long each employee has spent on websites that are not work-related.
Set up schedules for employees and track their attendance.
Easily pay your employees based on either hours tracked or on fixed salaries.
Our popups help users put their focus back on their work.
Our API allows your own software application to interact directly with Time Doctor.